A fully integrated suite of
Debt Management products
We bring together everything that’s required for entire Debt Management Process. CreditNirvana’s products power Debt Management Solutions like AI/ML Driven Collection Strategy Engine, RoboCollection – NLP Driven Omnichannel & Multilingual Digital Collection, Call Center Automation, ML & Rule-based Customer Allocation, Field Collections & GPS Enabled Field Mobile App, Agency/Vendor Management, Legal Process Automation, Repossession, Settlement, and everything in between.
We also help companies in AI Conversational Multi-lingual Digital Collection, Call Centre Automations, Digital Legal Notices Management and Legal Case Management.
Partial Client List
Proven Platform
Proven Value Creation for Clients
Improvement in Bounce Rates
- Reduced Bounce Rates by 15-30% in 3-6 months
- Over 66% reduction in Bucket 0 bounce rate for one client
Reduction in NPL
- Reduced NPL by 10-25% in 6-9 months
- Over 60% reduction in NPL for certain clients
Reduction in Costs
- Reduced Collection Costs by 25-45% in 3-6 months
Increase in Roll Back
- Over 60% more roll back in Bucket 3 for one client
- Collection efficiency increased by 65% in Bucket 1 and over 20% in Bucket 3+ for one client
Credit Nirvana addresses key challenges faced in Debt Management Across Industries
Addressing the monthly debt collection and monthly cash flow automatically solves the NPA issue, which is considered the real problem in the lending business
ML-Driven Intuitive Early Warning Engine with bounce predictor and collection strategy recommendation
Pro-Active, personalized collection treatments
Intelligent automation eliminating the minor tasks in the workflow
Restructure manual interventions and offer autonomous decision-making capabilities for process automation.
A tech driven direction that helps to deliver continuous personalized customer engagement
Real time customer response driven collection treatments
Single integrated platform for collection analytics to Recoveries /Repossession
Intelligent Automation of End-to-End Debt Management
Debt Management Products
RoboCollection – NLP Driven Omnichannel & Multilingual Digital Collection
Call Centre Automation
ML & Rule-based Customer Allocation
Field Collections & GPS Enabled Field Mobile App
Agency/Vendor Management
Legal Process Automation
Repossession
Settlement
Applicable Industries
End-to-End Debt collection and management
Renewals & Persistency management
Mobile/Internet bill payments
