About Us
Designed and Developed by Lending Industry Domain Experts of over 20 years of experience, Credit Nirvana is one of the World’s first ML Analytics driven and Digital First end to end Debt Collection Platform
Our Story
Debt Collection has been inherently faced with many challenges; historically a manually driven process, completely relying on phone calls and crude persuasive human interventions.
Based on conventional belief being that, when accepting a customer, you have addressed the risk-mitigation with respect to that customer’s future payments.
However, the reality is that, in most cases, customers payment behavior is dynamic and unless you have a robust data driven system in place to continuously monitor the payment risk of your customers, your risk mitigation process is reactive and will not yield results.
Collection is part of customer management and CreditNirvana has been created to improve collections with best practices of customer management in mind.
The genesis of CreditNirvana originated from the leaderships team’ long standing experience in developing and delivering complex analytics and digital solutions to solve problems in the debt collection space.
With this experience and domain expertise we have created CreditNirvana, a highly efficient and effective, proven data science and digital services platform as a service thus completely reinventing the debt collection process.
Right now, we work with more than 3 million customers, handling a $ 3 Billion plus portfolio helping clients to improve collection rates, reduce collection costs and increase customer satisfaction.
20+
Years of
Experience
Who We Are ?
Designed and Developed by Lending Industry Domain Experts of over 20 years of experience, Credit Nirvana is one of the World’s first ML Analytics driven and Digital First end to end Debt Collection Platform
Category Creator – First of its Kind in the Market
Proven Value Creation for Clients – Strong References || Proven Execution – Strong Domain Competency
20+
Experience
Who We Are ?
Engagement Model
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Platform As a Service
Software Solution
Collection As a Service
Software + Digital Collection + Tele Call + Legal Services
Why CreditNirvana
Guaranteed Outcomes
Improvement in Bounce Rates
- Reduced Bounce Rates by 15-30% in 3-6 months
- Over 66% reduction in Bucket 0 bounce rate for one client
Reduction in NPL
- Reduced NPL by 10-25% in 6-9 months
- Over 60% reduction in NPL for certain clients
Reduction in Costs
- Reduced Collection Costs by 25-45% in 3-6 months
Increase in Roll Back
- Over 60% more roll back in Bucket 3 for one client
- Collection efficiency increased by 65% in Bucket 1 and over 20% in Bucket 3+ for one client
Facts For Choosing Us
Leadership Team
Raj MKK
Founder and CEO
Raj MKK
Founder and CEO- Over 15 years of experience in the global lending industry
- Ex Partner: Accenture Consulting
- Ex Founder: Informatix (acquired by WS Atkins)
- IIT Delhi, Kellogg School Alumni
Varun Kapoor
Chief Products Officer
Varun Kapoor
Chief Products Officer- Over 12 years of experience in building products in lending industry
- Ex Senior VP - Verisk
- NIIT Alumni
Paramsivam Varun
Director, Platform Engineering
Paramsivam Varun
Director, Platform Engineering- Over 14 years of experience in developing Products in Financial Industry
- Ex-Head of Engineering -Verisk
- IIT BHU, ISB Alumni
Yashvanth Giriyappa
Director, Product Engineering
Yashvanth Giriyappa
Director, Product Engineering- Over 16 years of experience in Engineering and Product Implementations
- Over 12 Years of experience in the Financial industry
- Ex Senior VP - Verisk
Vinay Narang
Head of Data Science
Vinay Narang
Head of Data Science- Over 11 years experience in Fintech Industry in developing Data Science solutions
- Ex-Senior VP- Fintellix
Want to Try CreditNirvana?
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