In the event that digital, field and tele- actions are met with less than favorable response from the customer, CreditNirvana’s LegalCollect module will automatically trigger the creation of legal notices ( both digital and physical documents), track its status and customer engagement and generate an agreement for repossession based on analytics.

 

The platform integrates with logistic players for tracking the status of the physical documents and e-courts, allowing managers and lawyers to initiate, track and withdraw cases taken against the customer.