CreditNirvana Launches India’s First Integrated AI Suite for Voice Co-Browsing and Agentic Debt Collections Orchestration

Voice agentsthat sound human and work at machine scale

Maestro holds natural, two-way phone conversations in 11 languages, across thousands of simultaneous calls, and turns every call into structured data your systems can act on.

Built on Perfios – 1,000+ financial institutions · 18+ countries

Listen to Maestro across the delinquency curve.

Five call types, from a pre-due reminder to a settlement conversation. Choose a stage and a language, and hear how Maestro handles it.

Get a call from Maestro.

The quickest way to judge a voice agent is to speak to one. Choose a scenario, enter your number, and Maestro will call you.

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11

Languages

Sub-330ms

Response Latency

24/7

Availability

Thousands of concurrent calls

From queue to CRM, without a manual step.

Maestro brings telephony, voice agents, call analytics and integrations into one platform. This is the path of a single call.

What Maestro does on every call.

Four things decide whether a voice agent holds up in production: how it sounds, what it understands, what it does with a missed call, and how it hands over.

One platform, reconfigured
for each workflow.

Collections is the flagship use case and comes pre-integrated. The same platform runs other high-volume calling, configured per workflow.

Lead Conversion

Screens prospects and automates first outreach.

Sales Conversion

Qualifies interest and follows through on the pipeline.

Renewals and Retention

Reminder and retention calls at scale, without manual dialling.

Appointments and Service

Confirms, reschedules and manages appointments and service requests.

Surveys and Feedback

Natural-sounding surveys that lift response rates.

Every call becomes data.

Maestro extracts structured fields from every conversation and returns them to your systems. A three-level disposition taxonomy lets outcomes roll up from a single call to the whole campaign.

Outcome

Connectivity status, disposition, summary, intent, language, duration, transcript and recording.

Business variables

Intent to pay, promise-to-pay date and amount, callback date, settlement schedule, and L1, L2 and L3 disposition tags

Risk, behaviour & compliance

Skip, fraud and dispute risk, sentiment, cooperation level, agent score and audit checkpoint scores.

Dashboards

Call volumes, connectivity, engagement and disposition trends in interactive dashboards.

Pay for conversation, not for idle time

Roughly 25% to 50% less per minute of conversation. Maestro bills only talk time. The aim is not to replace people. It is to remove wait time and idle cost.

Every call, inspection-ready.

Maestro is secured to SOC 2 Type II and ISO 27001 standards, with data hosted in India and compliance scored on every call.

Audited security

SOC 2 Type II attestation with annual audits, on infrastructure that meets ISO 27001.

SOC 2 TYPE II · ISO 27001

Data stays in India

Hosted within India to meet localisation and compliance requirements.

INDIA HOSTED

Deploy your way

Cloud or on-premises. Native telephony with dedicated numbers, or bring your own.

FLEXIBLE DEPLOYMENT

Every call scored

Compliance, audit checkpoint and QA scores on every call, with the recording and transcript.

AUDIT READY

The Hard Questions, Answered Straight.

No. Maestro takes the high-volume, repeatable calls. When a conversation needs a person, it transfers the call to a human agent with the full context, so your team spends its time on the accounts that need judgement.

Every call is recorded, transcribed and scored against compliance and audit checkpoints, so quality review covers every call rather than a sample. Maestro is secured to SOC 2 Type II and ISO 27001 standards, with data hosted in India.
No. Every call comes back with its recording, full transcript, disposition and the fields it captured, along with sentiment, agent and audit checkpoint scores. Your team can open any call and see what was said and why it was tagged.

Collections comes pre-integrated, and Maestro connects to CRMs and collection systems out of the box, so there is no custom build before the first campaign.

In India. Maestro runs in the cloud or on-premises, with data hosted within India and SOC 2 Type II attestation with annual audits. Access to recordings and transcripts is limited to the users you authorise.
The per-minute saving is calculated from Maestro’s rates against the effective cost of a human agent. Results on your own book are measured: every call outcome is written back to your CRM and dashboards, so you can compare them against your current baseline.

Hear Maestro on
your own portfolio.

No slides. No generic demo.

Every Receivable, Resolved.

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